Shipping policy

Shipping Policy

At Indigo Plateau TCG, we aim to provide a smooth and reliable shipping experience for all our customers. Please read the details of our shipping policy below:

Flat-Rate Shipping

We offer a $10 flat-rate shipping on all orders within the United States, regardless of order size or weight. This ensures a simple and predictable cost for all your Pokémon TCG needs!

Shipping Timeframes

Orders are typically processed and shipped within 2-3 business days.
Standard shipping usually takes between 3-7 business days, depending on your location.

Please note that shipping times may vary due to external factors such as carrier delays, holidays, or weather-related issues.

Special Shipping Requests

If you require expedited shipping, international shipping, or have any specific delivery needs, please contact us at jon@indigoplateautcg.com before placing your order. We’ll do our best to accommodate your request and provide a custom shipping quote.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey.

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us at jon@indigoplateautcg.com within 7 days of delivery, and we will work with the shipping carrier to resolve the issue.

Thank you for shopping with Indigo Plateau TCG! If you have any questions about our shipping policy, feel free to reach out to us. We're here to help!

No Pre-Orders Available Yet

Check back soon to see what we've got available for Pre-Order!

Shipping

Enjoy hassle-free shopping with our $10 flat-rate shipping anywhere in the U.S. Whether you're stacking up on booster packs or snagging that elusive promo card, we've got your back with easy, affordable shipping.

It's all about bringing the magic of Pokémon right to your doorstep. Ready, set, collect! 📦✨

Need to Cancel?

Need to cancel your order before it ships? You totally can! Just keep in mind there’s a small 3% cancellation fee to cover the payment processing costs from the initial transaction.

We're all about transparency and making sure you have the best experience while gearing up for your next Pokémon battle! 🏆💫

Returns

Hey Trainers! 🌟 Just a heads-up: due to the unique nature of sealed Pokémon TCG products, we're unable to accept returns once a purchase has been made.

But worry not! If your order arrives with any issues like damage or if it's not quite what you expected, just shoot us an email. We promise to swoop in and sort it out for you!